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Goodman Lantern Support Centre
How do I get started with Goodman Lantern?
How do I pay for the project/pay my deposit?
I would like to add a new team member to my project, how do I do that?
What is your Process of Delivery of a typical project?
What services do you offer at Goodman Lantern?
I have already paid for the initial project, when do I pay next?
I want to stop/pause my project with immediate effect?
What if I paid in access for the once-off project?
What if I want to extend my project?
What if I want to switch from once-off to an annual contract?
Where do I make a payment?
Which currency do I pay in? Can I pay in my local currency e.g. GBP (£)?
Project Delivery & Process
Do calls and discussions count towards the hours I have purchased?
How do I keep track of the hours I have spent?
How do you charge for these services?
How do you hire Team members?
I heard you deliver via Agile Methodology, what is that?
I want the team to contact me with a progress report?
I would like to do a call with the team?
Information received from a growth hacking campaign
Process of delivery of Growth Hacking project
The project is not going in the direction I would like it to go?
Can I white-label the hours I purchase and sell them to my clients?
How do I know how many hours I should purchase per month?
I would like to cancel my work mid-contract, how can I do that?
What are the advantages of being on an annual contract?
What if I don’t use the hours which I have been allocated in a month? Do they get transferred to the next month?
How do I get results for a different Geography / Country?
How do I get started?
Step-by-step process for using GL.Research Extension
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